Technical Support

Y2K

Through diligent countermeasures DORC^Ž appears to have survived the Y2K issue completely unscathed. Although it is now history, you can still access our archived Y2K page, by clicking on Y2K.

Software Upgrades

DORC's latest PMS software versions are as follows:

	Windows 3.11^Ž 1.34a February 14, 1995
	Windows 95^Ž 3.30a January 10, 2001
	Windows 98^Ž/2000^Ž/XP^Ž 5.10-05 November 8th, 2003
	Windows 2000^Ž/XP^Ž 5.11-05 December 18th, 2003
	Windows XP^Ž 7.05-463 July 24, 2008 Part1, Part 2, Part 3, Part 4, Part 5.

The version of software that you are currently using can easily be located under the "About" menu in your PMS software. If you are not using the most current version and would like to upgrade, please enter our "Download Area".

Standards Watch

This page will keep you updated on the latest information from the various standards organizations regarding measurement methods and fitting regions.
Standards Watch

Other Support Issues

DORC^Ž offers a comprehensive range of technical support using a number of different mediums including:

	Telephone support
	Fax support
	E-mail support
	On-site support

We strive to respond to all requests within 24 hours.

Contact Information

Use the following contact numbers and addresses to get in touch with DORC^Ž sales, support and service:

Telephone: 727-319-9000
FAX: 727-319-9006
Postal address: Direct Optical Research Company; 8725 115th Avenue North; Largo, FL 33773; USA
Electronic mail: General Information: info@dorc.com; Sales: sales@dorc.com
Customer Support: support@dorc.com

Send mail to webmaster@dorc.com with questions or comments about this web site.
Copyright Š 1992-2008, Direct Optical Research Company
DORC^Ž is a Registered Trademark of Direct Optical Research Company
Last modified: July 24, 2008
Tel: (727) 319-9000 Fax: (727) 319-9006 Sales@dorc.com
DORC^Ž, 8725 115th Avenue North, Largo, FL 33773 USA

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